Privacy Policy for CSW – Chill Study Work App

1. Introduction

Welcome to CSW – Chill Study Work App (“CSW,” “we,” “our,” or “us”). We are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, share, and secure your information when you use our app.

2. Types of Data Collected

• Personal Information: This includes your name, email address, and any other data provided during registration. We collect this data to create and manage your account and to provide you with the services offered by the app.
• Usage Data: We automatically collect information about your interactions with the app, such as the features you use, the time spent on the app, and your activity patterns. This helps us improve the user experience.
• Device Information: We collect information about the device you use to access the app, including IP address, operating system, and browser type.
• Location Data: With your permission, we may collect and process location data to offer location-based services or content.

3. How We Use Your Data

• To Provide and Improve Our Services: We use your information to operate and enhance the app, ensuring a seamless user experience.
• For Transaction Purposes: Your data is used to manage and process microtransactions within the app, including receiving payments from international clients.
• Communication: We use your email address to send you notifications, updates, and other relevant communications related to the app. This includes verification emails to ensure the legitimacy of your account.
• Security: We implement security measures to protect your data from unauthorized access, ensuring the integrity of our platform.

4. Third-Party Services and Data Sharing

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the app, processing transactions, and providing additional services. These providers are obligated to protect your data to the same standards outlined in this policy.
• Legal Compliance: We may disclose your data if required by law or in response to legal processes to protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Security

We employ a variety of security measures, including encryption and secure access controls, to protect your personal data from unauthorized access, alteration, or destruction.

6. User Rights and Control

• Access and Update: You can access and update your personal information at any time through your account settings.
• Email Verification: We send a verification email to ensure your email address is valid and not associated with spam or bot activity.
• Data Retention: Your personal data is retained as long as necessary to provide the services or as required by law.

7. Content Monitoring and Safety

• AI Moderation: We use GetStream AI Moderation to monitor all chats and messages to prevent inappropriate content, including content related to underage protection, violence, politically sensitive topics, sexual content, gambling, and illegal activities.
• User Reporting: Users can flag inappropriate content, which will be reviewed by our moderation team.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from users under this age. If we become aware of such data being collected, we will take steps to delete it.

9. International Users

Your data may be processed in the country where it was collected and in other countries where laws regarding data processing may differ. By using our services, you consent to the transfer of your data to other countries as needed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

CSW – Chill Study Work App

info@csw.live